The Customer Experience Podcast is all about individual things that impact the in-store/in-restaurant customer experience as well as best practices on subjects like building and developing relationships, productivity, efficiency in the field, managing multi unit locations and a large field staff and many more topics. In this episode, we talk with Blake Kelly, Director of National Accounts at US Pavement Services Inc and he tells us how he got into this industry and how his process has been in the past few years. But there’s more! Blake shared really valuable advice for all the folks out there who are also in similar positions such as project managers and partners that work in the job sites. 

Blake Kelly

Ron is the Vice President of National Accounts at XtraLight Manufacturing and has been in lighting business for more than 50 years. When he started his first job and was changing light bulbs at the Shell station, never would have thought that 50 years later he will end up as a president of the largest lighting service company in US.

Ron Gilcrease, LC, CLMC